1. Information We Collect

When you browse or interact with our storefront, we collect information necessary to process your orders and enhance your browsing experience:

• Order & Contact Details: Name, shipping address, billing address, email address, and order notes provided during checkout.
• Payment Details: Encrypted transaction identifiers processed securely by authorized, PCI-compliant payment gateways. We never store or view raw debit/credit card numbers or UPI PINs.
• Device & Browsing Data: IP address, browser type, device information, operating system, pages viewed, time spent on pages, and cookies.
• Customer Support Records: Inquiries, feedback, and communication history sent to our support desk.

2. How We Use Your Information

We use your personal data strictly for legitimate business and fulfillment purposes:

• To process, fulfill, package, and deliver your orders accurately.
• To send automated order confirmations, dispatch tracking links, and delivery notifications via email.
• To assist with customer support inquiries, returns, and replacement requests.
• To detect, prevent, and protect against fraudulent transactions and security threats.
• To improve our website navigation, product catalog, and overall shopping experience.

3. Information Sharing & Third Parties

We respect your privacy and never sell, rent, or trade your personal information. We share data only with trusted service partners necessary to fulfill our commitments:

• Logistics & Courier Partners: Courier partners receive only your name, delivery address, and contact details to deliver packages securely.
• Payment Processors: Authorized payment gateways handle payment transactions using bank-grade 256-bit SSL encryption.
• Store Platform: Our store is hosted on Shopify Inc., ensuring high standards of technical infrastructure and data security.
• Legal Compliance: We may disclose information if required by applicable law, court order, or governmental regulation.

4. Data Protection & Security

We employ industry-standard physical, electronic, and administrative security measures to protect your personal information against unauthorized access, loss, alteration, or misuse. All checkout and payment data transmissions are secured using SSL (Secure Sockets Layer) technology.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your shopping cart items, recognize your browser preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, though certain storefront features (such as retaining items in your shopping bag) may be impacted.

6. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections or updates, or request the deletion of your account information. To exercise any of these rights, please contact our privacy desk.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our operational, legal, or regulatory practices. Any updates will be posted directly on this page with an updated revision date.